Shipping and Delivery

Shipping Methods and Costs

GORE inLighten will deliver your order in the most economical way possible. Shipping and delivery methods are listed for delivery with in the U.S. At this time, we are unable to ship to International addresses, P.O. Boxes, APO addresses or US territories.


The exact shipping amount for your entire order will be calculated and displayed at checkout.

 


Shipping Method Used For Approximate Cost When Package Will Arrive(1)
UPS Ground Service screen dimensions up to 36"x72"
 
rolls of screen material
$39.98 for first 3 screens
$5.00 for each additional screen*
 
Free Shipping on Rolls of Screen Material
10-14 business days (Mon.-Fri.), excluding holidays
Freight Service screen dimensions larger than 36"x72" $49.98
10-14 business days (Mon.-Fri.), excluding holidays
 
Deliveries are made to the door. Our carrier will contact you by phone to set up a delivery appointment one or two days prior to delivery.
Someone must be present to accept delivery
Express Service (not available at this time)    
Alaska and Hawaii all shipments to Alaska and Hawaii $49.98 surcharge
 
plus base shipping costs as calculated above
15-20 business days (Mon.-Fri.), excluding holidays
* $49.98 maximum shipping charge (except Alaska, Hawaii)
Free Shipping on 10 or More Screens
Free Ground Shipping on Rolls of Screen Material*
(1) Our goal is to process all orders within 24 hours of receipt. Orders are produced and shipped during regular business hours, from 7:00 AM to 5:00 PM Eastern Time Monday through Friday to answer your questions or address your concerns. . Since your order is custom made, all items will ship together. There will be no partial shipments; all orders will ship complete.

Tracking Your Packages

You will receive a confirmation e-mail with your shipment information and tracking number for each order. This tracking number can be used to check the status of your package at the UPS web site.


UPS Contact Information

Packaging tracking: http://www.ups.com/tracking/tracking.html
U.S. customer service: 1-800-PICK-UPS (1-800-742-5877), or customer.service@ups.com